Technical Support Services
Due to our expertise in battery plate manufacturing, battery assembly and testing procedures backed by over 50 years of experience in the battery industry we are in a position to answer the various queries of our customers. We ensure that the queries of our customers coming to us are satisfactorily answered not only with regard to the machines but also in respect of the related process.
Sales & After Sales Services:
The spares required for the machine are specified and details of vendors of spares are listed in the O & M manual. At times of “emergency requirements of spares”’ if the components are not available readily in the market, we support customer’s needs, from our stocks or arrange for spares on priority basis.
We strive to provide as much information as possible by way of technical notes, FAQ’s, slide show presentations etc. so that the customer can make an informed decision about his purchase. The details provided enable our customers to compare us to our competitors on a like for like basis.